FAQ

All Of Your Questions Answered

Brand Design

Who do (and don't) you work with?

We work with independents who are passionate about what they do and want to feel valued for the great things they offer. Many of our clients are creatives or run artisan businesses and they recognise the importance of design when it comes to marketing their services. 

We’re not here for people who are price shopping and just want the cheapest option. We care so much about what we do but we’re also hugely invested in you too! If you’re here for quick fixes, we don’t do that. 

How Much Will I need to invest?

Our brand design service pricing is entirely bespoke and dependent on the needs of your business. After your first free consultation, we’ll send a detailed proposal within 24 hous, outlining everything you’ll need to showcase your business in the most amazing way. As a rule of thumb our minimum investment for brand design is £2,500 for online business owners and you can read our price guide here. 

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How Does the Process Begin

First of all, we’d love to meet you. We can do this the old fashioned way (face to face) or via zoom. During our free consultation we’ll find out more about you and your business and where you’re heading. We’ll also discuss whether we’re a good fit for you and our process. If you’d like to work with this, we’ll then require a deposit to secure you in our design diary.

How long does the process take?

Our brand design process takes around 4 weeks and this includes moodboard creation, concept design, refinements and the curation of your final brand pack.

How Will I Receive My Brand Pack?

Your final brand pack will be shared with you digitally and contains all your brand variations. textures, patterns, colours and a personal brand style guide. 

Can you create My Brand Collatoral?

Yes! We’re here to design a whole range of marketing materials from online brochures to menus and digital downloads. If print is more your thing, we can organise all of this too. 

Do you offer Brand Strategy Support?

We do because this is such an important part of building a unique and distinctive brand. If you’d like support with brand strategy we’ll discuss this with you during our consultation process and you can find out more here. 

Do you work with online businesses?

Absolutely! You don’t need to have a ‘physical’ bricks and morter space to work with us. Instead, we’re here to create a lovely home for your business online.

Website Design

How Much Will I need to invest?

Bespoke website design is a detailed process and pricing will be dependent on exactly what you need. To give you an idea of pricing, our average investment for website design is £3,500 and you can read our price guide here.

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What platform do you use?

We use WordPress because it’s so user friendly and it won’t outgrow the needs of your business. We also offer the option to build your site in Shopify if you’re looking for a great ecommerce platform. 

How long does the web design process take?

Web Design projects take approximately four weeks depending on the complexity of your design. We’ll be able to give you a clear indication of time frames once we’ve had a good chat.

Is ongoing support an option?

Yes, absolutely. Every business is different and you might want us to handle bits and pieces like adding blogs, installing new plug ins and generally manage your site for you. Let us know what you need and we can provide a quote for this service.

Can I maintain my own site?

Yes! As part of our web design process, we’ll walk you through the admin area of your site and show you how to keep it updated. 

Extra Info

Do you offer a full brand & Web design service?

We work with many clients who are looking to relaunch or start something new. Our full brand and web design package is for those who are ready to invest and who understand the importance of professional design. This process takes around 8-12 weeks and the minimum investment for this service is £4,000 (payment plans are available.)

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How far in advance do we need to book?

We take brand and web design bookings around three to four months in advance so its always good to get in touch sooner rather than later. They’ll be lots of things you’ll need to do to prepare for your project so this will give you plenty of time to gather everything we need.

How do I contact you?

The best way to get in touch is by booking a call or by filling in our contact form. Please give us as many details as you can and we’ll get back to you within 48 hours. 

Can you give advice on copywriting and Brand Photography?

The most successful design projects are always collaborative. We know many incredible copywriters and creative photographers and will be able to point you in the right direction if you need support with this area. 

Do you work with international clients?

We love supporting local independent business owners to thrive and grow, but we have worked with brilliant people across the country and internationally so do get in touch if you’d like to chat!

What happens after my brand launch?

There are lots of ways we can help you after you’ve launched your new brand. You might need brand stationery, or tutorials to show you how to make the most of your brand pack. We also offer brand visibility mentoring and we’ll discuss all of this with you as we move through the design process.

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Let’s Chat

Want to know more?

We’d love to meet you so head over here and book a call